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HP 3 years Priority Access Service for PCs (250+ seats)

U7C99E

HP 3y Priority Access PC 250+ seats Legacy Svc


Brand
HP
Product code
U7C99E
SKU
T7RW0KZQZ5VX7
  • Technical support design for IT
  • Global experience
  • Direct access to highly skilled remote support agents
  • Online case management tools
€68.59 (Inc. VAT)
(Delivery 2-4 working days)

Product Info

3y Priority Access PC 250+ seats Legacy Svc

HP 3y Priority Access PC 250+ seats Legacy Svc. License quantity: 250 license(s), Number of years: 3 year(s)

HP Priority Access Service provides direct access to highly skilled remote support agents for your IT help desk agents. It reduces help desk phone time by leveraging internal diagnoses to efficiently process repairs and resolve issues. And it delivers a globally consistent experience available in over 60 countries and more than 20 languages.[1]

Description

Straight talk—IT to IT

Give your in-house IT help desk immediate access to highly-skilled remote support agents who can talk the talk and get straight to resolving the issues.

We treat your engineers like engineers—not end users

Enjoy collaborative IT assistance from a team that understands and appreciates your troubleshooting insight and leverages your internal diagnoses.

We put the world in world-class IT support

Make the most of your IT resources with access to online tools that let you quickly and easily open, monitor, and close IT case tickets.

Specifications

Features
License quantity 250 license(s)
Number of years 3 year(s)
HP segment Business
Supplier features
Support type Priority support
Place of service Remote
Warranty coverage In warranty
Coverage details Standard workdays - 9 hours
Duration 3 years
Response time Next available agent
Service method Phone
Additional information Covers 250+ seats
Care Pack type Electronic
Coverage period 36 month(s)
Warranty type S
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