Electronic HP Care Pack Next Day Exchange Hardware Support - Extended service agreement - replacement - 5 years - shipment - response time: NBD - for HP 73X, 740, E32K G5, E45c G5, LD6513, LD7513, LD8613, P32u G5, Z32k G3, EliteOne 1000
- Brand
- HP
- Product code
- U0J15E
- SKU
- FHS8VUOGU63KZ
Product Info
When you can’t afford to wait for your device to be exchanged, let HP Hardware Next Business Day Advance Exchange get you back up and running as quickly as possible. You’ll get remote technical assistance to help you resolve problems. Then, if needed, we’ll ship you a replacement unit within the next business day[1] – along with a prepaid waybill to ship back your defective unit.
Description
Get a replacement unit the next business day
HP provides quick replacement of your failed hardware unit the day after it goes down, if the problem can't be resolved remotely.
Freight costs paid by HP
HP provides packaging materials for shipment of your defective product and pays for shipping costs both ways.
Cost-effective, reliable solution
A convenient and cost-effective alternative to onsite support, HP Hardware Next Business Day Advance Exchange Service provides a fast and reliable service exchange for eligible products.
| Features | |
|---|---|
| Number of years | 5 year(s) |
| Supplier features | |
| Support type | Exchange |
| Place of service | Offsite |
| Warranty coverage | In warranty |
| Coverage details | Standard workdays - 9 hours |
| Duration | 5 years |
| Response time | Next business day response |
| Service method | Advanced unit exchange |
| Care Pack type | Electronic |
| Coverage period | 60 month(s) |
| Warranty type | S |
| Logistics options | Courier shipment and defective return |